📜 Privacy Policy — Network Valley
Effective date: 15/09/2025
1. Introduction
Welcome to Network Valley (https://networkvalley.ai).
We provide artificial intelligence services and digital tools, including AI integrations (OpenAI, DeepSeek, Google Gemini, and others) as well as a Social Media Suite for managing and publishing content to platforms such as Facebook, Instagram, and other social media networks.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, and services. By using our services, you agree to this Privacy Policy.
2. Data We Collect
We collect the following categories of information:
a. Account & Identity Information :
- Name, email address, login credentials.
- Billing details when you subscribe to paid services.
b. Usage Data :
- Logs of your interactions with our platform (pages visited, actions taken).
- Technical data such as IP address, browser type, and device identifiers.
c. AI Input & Output Data :
- Prompts, questions, or content you submit to our AI tools.
- Responses generated by third-party AI providers (OpenAI, DeepSeek, Google Gemini, etc.).
- We do not sell or share your AI input/output with advertisers.
d. Social Media Data (via integrations) :
- If you connect your Facebook, Instagram, or other social media accounts, we may receive:
- Public profile (name, profile picture, email).
- Pages you manage (pages_show_list).
-Content you publish (pages_manage_posts, instagram_content_publish).
- Engagement metrics (pages_read_engagement, instagram_manage_insights).
- Comments and messages if you enable these features (instagram_manage_comments).
This access is limited to the functionality you authorize and can be revoked at any time via your Facebook/Instagram settings.
3. How We Use Your Data :
* We use your information to:
- Provide AI-driven features (content generation, insights, analytics).
- Allow you to connect and manage social media accounts.
- Publish and schedule posts on your behalf (with your authorization).
- Provide insights and analytics about your connected accounts.
- Process payments and provide invoices.
- Improve our services and protect against misuse.
- We do not sell personal data to third parties.
4. Legal Basis for Processing (GDPR) :
If you are located in the EU/EEA, we process your personal data under the following legal bases:
- Contractual necessity: To provide you with our services.
- Consent: For optional features and marketing.
- Legitimate interests: To secure and improve our platform.
- Legal obligation: To comply with financial, tax, or legal requirements.
5. Sharing of Data :
We may share your data with:
- Hosting and infrastructure providers: DigitalOcean (Germany, US).
- AI API providers: OpenAI (US), DeepSeek, Google Gemini (US/EU), and other third-party integrations.
- Payment processors: [Stripe/PayPal/etc., if applicable].
- Social media platforms: Facebook, Instagram, or others when you connect your account.
- Legal authorities: When required by law.
6. International Data Transfers :
Your information may be processed outside your country of residence.
For EU/EEA residents, we rely on Standard Contractual Clauses or other lawful safeguards for international transfers.
7. Data Retention :
- AI prompts and outputs: Retained only as long as needed to provide the service.
- Social media tokens: Stored securely and refreshed as needed for your use. Tokens are revoked upon disconnection or account deletion.
- Account data: Retained as long as your account is active or as required by law.
8. User Rights (GDPR & CCPA) :
You have the right to:
- Access your personal data.
- Correct or update your data.
- Request deletion of your data.
- Restrict or object to processing.
- Port your data to another service.
- Withdraw consent at any time.
To exercise these rights, contact us at: privacy@networkvalley.ai
9. Data Deletion :
- Users can disconnect their social media accounts at any time in the settings.
- You can also request deletion of your account and data via our Data Deletion URL : https://networkvalley.ai/social-media/oauth/callback/facebook
10. Security :
We implement reasonable technical and organizational measures to protect your data, including encryption, secure hosting, and limited employee access. However, no method of transmission is 100% secure.
11. Children’s Privacy :
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.
12. Changes to this Policy :
We may update this Privacy Policy from time to time. Changes will be posted at https://networkvalley.ai/privacy-policy with the updated effective date.https://networkvalley.ai/social-media/oauth/callback/facebook
13. Contact Information (DPO / Privacy Contact) :
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Data Protection Contact
Imane Lebriki
Email: privacy@networkvalley.ai
Address: 30 A Rue Henri-IV, 30000 Nîmes, France